FishForward

Support

Email us any time at support@fishforward.app. We usually reply within 1–2 business days.

How do I cancel FishForward Pro or Business Pro?

In the app, open FishForward Pro and tap Cancel membership, or go to Google Play › Profile › Payments & subscriptions › Subscriptions › FishForward › Cancel subscription. You keep Pro until the end of the period you already paid for. Uninstalling the app does not cancel a subscription.

Can I get a refund?

Subscriptions are sold through Google Play, so refunds follow Google Play’s refund policy. You can request one from your Google Play order history.

I bought Pro but it isn’t showing

Open FishForward Pro and tap Restore purchases. Make sure you’re signed in to the same FishForward account and the same Google account you bought with. Still stuck? Email us.

Who can see my fishing spots?

Exact catch locations are private. Other anglers only see a general area, depending on the privacy setting you choose for each catch. See our Privacy Policy.

How do I turn notifications on or off?

In the app, go to Notifications and use the phone-alerts card, or use Android Settings › Apps › FishForward › Notifications.

How do I report a post or block someone?

Use the report and block options on the post or profile. For anything urgent, email us.

How do I delete my account?

See Delete your account.

Businesses, sponsors and competitions

Tackle shops, charter captains and fishing companies can request a business account in the app. Interested in sponsoring a competition? Email support@fishforward.app.